Insights
Practical thinking on business and technology.
Short, useful articles on software, integration, automation, AI, data, security and everyday IT — what tends to go wrong, what works, and what to do about it — in plain English.
Latest
Cyber security
Cyber Essentials: what it is, who needs it and how to get certified
What the Cyber Essentials scheme involves, who asks for it, what changed in 2026, and how to prepare so your business passes first time.
1 Nov 2026 · 3 min read
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Integration & automation
Which process should you automate first?
A simple way to compare your processes by time, errors and frustration — and pick the one that pays back fastest.
21 Oct 2026 · 2 min read
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Business & process
The person who became the integration
Three systems held overlapping data, and one member of staff quietly kept them in step. How the pattern forms, what it costs, and what removes it.
7 Oct 2026 · 3 min read
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Practical AI
Before you buy AI for your business: five questions
Questions to ask before any AI purchase. If a tool can’t survive all five, the problem is usually the process.
23 Sep 2026 · 3 min read
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Data & insights
One version of the truth: getting your numbers out of spreadsheets
Why the same figure comes out differently in every report — and how to build one reliable source your whole team trusts.
9 Sep 2026 · 3 min read
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Cyber security
The Microsoft 365 security settings small businesses often leave off
A short list of defaults worth changing in a small business tenant, and why each one matters.
26 Aug 2026 · 3 min read
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Business & process
Nobody agrees who owns the customer record
The request arrives as “we need a new CRM.” Underneath, two departments define ownership differently — and no platform settles that for you.
12 Aug 2026 · 3 min read
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